Mark was a great help and resource during our time together. He and I were at Domain during 2016-2018. He was the go-to for all IT, whether it be a problem with the Mac or iPhone, or everything else! He assisted me greatly during this time with issues out of my realm, from organising a new phone, to setting up with access to different portals, to just being the reliable dependable person you know is going to fix things!

I always found Mark to be very positive at work and no job was too big or small. 

I am extremely happy recommend Mark as a terrific colleague and worker. I could always trust that the issue I went to him with would be resolved with ease and was a joy to work with.

Having worked with Mark from the start of my role he was amazing in his reactive nature, his interpersonal skills and technical ability.

He was more than just a desktop engineer, often making himself available for any technical hiccup whether that’s of a hardware or software nature.

I have seen first hand his ability to problem solve on the fly and run remote or direct diagnostic evaluations, as well as determine work arounds and quick hardware swap-outs that have urgent time constraints.

Really wonderful person to work alongside.

"I call Mark Havas the Magician in all matters technological.

He reconnected me to the Domain magazines' Content Watch page-layout network while I was stationed at home.

What was even more remarkable is that he was also working remotely and doing so with patience, perseverance and resounding success, not on staff time but for the love of the end result." 

In the time Mark was with DomainGroup he was a tireless worker who strove to make everyone's helpdesk experience an enjoyable one.

Mark is friendly, courteous and efficient and was well liked and respected as a professional within the organisation.

Mark has always gone above and beyond when assisting with technical issues.

His polite and helpful manner has meant I have always had nothing but positive experiences with our IT Helpdesk team. He has such a broad knowledge and nothing is too much trouble.